Privacy Policy
Effective Date: March 31st, 2025
1. Introduction
At Tellola, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our browser-based calling platform and related services.
2. Information We Collect
We only collect the information necessary to provide our service. This includes your email address, usage data (such as call duration and destination), credit usage, and browser metadata. We do not collect or store any audio content from calls.
3. How We Use Your Information
Your information is used solely to operate and improve the service, process transactions, display call history, and provide customer support. We do not sell your personal data to third parties.
4. Cookies and Tracking
We use minimal cookies to support essential functionality, such as maintaining your session and remembering preferences. If you choose to accept our cookies, then we would collect how users interact with our site so that we can improve the overall experience. We may collect anonymized information such as your IP address, browser type, pages visited, and time spent on the site.
5. Data Retention
We retain account and call data only as long as necessary to provide the service and meet legal requirements. You may request deletion of your data at any time by contacting our support team.
6. Data Security
We implement appropriate security measures, including encryption and access controls, to protect your data against unauthorized access or disclosure.
7. Sharing with Third Parties
We only share your information with third parties when required for call delivery (e.g., telecom providers) or to comply with legal obligations. All partners are required to follow strict data handling standards.
8. Your Rights
You have the right to access, update, or delete your personal data. You may also request a copy of the data we hold about you. Contact us to exercise your rights or for any privacy-related questions.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are made, we will notify users by updating this page with the new effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at hello@tellola.com
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