Terms and Conditions

Effective Date: March 31st, 2025

1. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service. By using the Service, you confirm that you meet these requirements.

2. Account Registration

To use certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your login credentials secure. You are responsible for all activity that occurs under your account.

3. Use of the Service

Tellola allows users to make outbound voice calls, purchase virtual numbers, send and receive SMS, and accept incoming calls directly in the browser. Use of the Service must comply with all laws and these Terms. Misuse for spam, fraud, or unlawful activity is strictly prohibited.

4. Caller ID and Virtual Numbers

You may set your Caller ID where supported. Use of virtual phone numbers must comply with local laws. You must not spoof or misrepresent your identity.

5. Pricing and Credits

Calls and messages are billed through a flexible credit system with no recurring fees unless stated. Rates vary by destination and may change. You are responsible for maintaining credit balance.

6. Refunds

All credit purchases are final and non-refundable unless required by law. For technical issues, please contact us at [email protected].

7. Service Availability

We aim for continuous access but may experience downtime due to maintenance or technical reasons. We are not liable for interruptions or data loss.

8. Privacy and Security

Calls are encrypted where possible, and we store minimal data to support call history and credit usage. Read our Privacy Policy for details.

9. Prohibited Activities

You may not use the Service for spam, harassment, illegal activities, or to place emergency calls. Reverse-engineering or tampering is also prohibited.

10. Modifications

We may update these Terms at any time. Continued use after changes means you accept the updated Terms.

11. Termination

We may suspend or terminate your account for violations or misuse. You may cancel your account anytime.

12. Limitation of Liability

The Service is provided "as is" without warranties. We are not liable for indirect or consequential damages from use.

13. Governing Law

These Terms are governed by the laws of The Netherlands, and disputes will be resolved in the courts of Amsterdam, The Netherlands.

14. Contact

If you have any questions, contact us at: [email protected]

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